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Delivery Options

All orders must be placed before 1pm. Delivered Monday-Friday (excluding public holidays)

 Orders placed after 1pm on Friday, over the weekend or on public holidays will be despatched the following working day.

For Delivery to the UK (including Channel Islands and Isle of Man):

 Delivery Option Price Service
Standard Delivery £3.95 2-4 working days
Express Delivery £5.50 1-3 working days
Next Day Delivery (Monday to Friday) £7.95 Next Day
Saturday Delivery £10.50 Saturday
Return Policy

We hope that you will be delighted with your order. However, if within 14 days of receipt you change your mind, we will be happy to offer you a full refund credited to the card used in the original sales transaction.

All jewellery must be returned in a new and unworn condition and in their original, undamaged packaging along with your completed returns note.

Please contact us at including:

  • Your name and address
  • The order number and order date

Customisable items such as engraved jewellery are not refundable.

Earrings cannot be refunded for hygiene reasons.

For full details of our return policy, you should read Clueden's full terms and conditions.